Terms & Conditions

Effective Date: February 11, 2025

1. Introduction

These Terms & Conditions apply to True North Painting (https://truenorthpaint.com) (hereinafter “The Company”). By using our website or services, you agree to these terms. If you do not agree, you must refrain from using our website or services.

2. SMS Consent Communication

Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

2.1 Types of SMS Communications

By consenting to receive SMS messages from True North Painting, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

Example Message:
“Hello, this is a friendly reminder of your upcoming painting appointment with True North Painting on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

2.2 Message Frequency

Message frequency may vary based on the type of communication. For example, you may receive up to two SMS messages per week regarding appointments, account updates, or project notifications.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

2.3 Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary for domestic and international messages.

2.4 Opt-In Method

Customers opt in for SMS messaging from True North Painting by consenting through forms on our website (https://truenorthpaint.com). This agreement for SMS communication will not be shared with third parties for marketing purposes.

2.5 Opt-Out Method

You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

2.6 Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP”.
• For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions.
• Message frequency may vary.

3. Use of Content

All content on the website, including text, images, and graphics, is protected by copyright laws. Visitors are authorized to view and use the content solely for personal, non-commercial purposes.
Reproduction, distribution, or modification of any material without written consent from True North Painting is prohibited.

4. Liability Disclaimer

The website and its content are provided “as is.” True North Painting makes no warranties regarding the accuracy, reliability, or completeness of the content.
Use of the website is at your own risk. The Company is not liable for any damages resulting from the use or inability to use the website or its content.

5. Privacy of Children

The website is not designed for children under the age of 13. True North Painting does not knowingly collect personal information from children.

6. Right to Refuse Service

True North Painting reserves the right to refuse service to any client at its discretion.
In the event of service termination, clients will be provided with one month’s notice to secure alternative services.

7. Cookies and Tracking

Our website uses cookies to improve user experience and track website performance. By using the website, you consent to the use of cookies.

8. Client Responsibilities

Clients are responsible for ensuring that all content submitted to True North Painting complies with local, state, and federal laws, including copyright and accessibility standards.

9. Indemnification

You agree to indemnify and hold harmless True North Painting, its employees, and affiliates from any claims arising from your use of the website or services.

10. Jurisdiction

These Terms & Conditions are governed by the laws of the State of Ohio. Any disputes arising from these terms shall be resolved exclusively in the courts of Ohio.

11. Changes to Terms

True North Painting reserves the right to modify these terms at any time. Changes will be reflected on this page with an updated effective date.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

📍 True North Painting
📧 Email: georgie@truenorthpainting.com
📞 Phone: 440-665-6347
🌐 Website: https://truenorthpaint.com